Delivering a comprehensive shopping experience with Microsoft Dynamics 365 Commerce

Deliver a comprehensive omnichannel shopping experience for your customers and unify back-office, in-store, call center and digital experiences using Microsoft Dynamics 365 Commerce.

How we can help | Insights | Work with us 

Retailers with siloed legacy systems find it difficult – if not impossible – to maximize revenue and provide a streamlined shopping experience for customers. Microsoft Dynamics 365 Commerce helps retailers and CPG businesses upgrade and evolve – with far less effort and cost. The platform enables organizations to build brand loyalty by creating personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

Regardless of the size of your retail or CPG business, consumer expectations for the experiences that you provide are the same — and higher than ever before. Today’s B2C and B2B customers want convenience and speed; personalization and frictionless transactions; agility and ingenuity. Digital transformation enables these experiences — and implementing Microsoft Dynamics 365 Commerce (D365 Commerce) is a great place to start for middle-market and enterprise organizations.

Winning from the beginning ebook cover image

 
 Download now

Winning from the beginning: Five questions you must ask to find the right Microsoft Dynamics 365 advisor.

Regardless of the size of your retail or CPG business, consumer expectations for the experiences that you provide are the same — and higher than ever before. Today’s B2C and B2B customers want convenience and speed; personalization and frictionless transactions; agility and ingenuity. Digital transformation enables these experiences — and implementing Microsoft Dynamics 365 Commerce is a great place to start for middle-market and enterprise organizations.  

Download Winning from the beginning to help you understand your commerce solution options and guide your selection of the right advisor.

How we can help

Take advantage of a connected marketing and headless commerce to enable the seamless management of content, assets, promotions, inventory and pricing across all channels.

Mazars advisors help you implement and use Dynamics 365 Commerce to:

  • Maximize profitability with AI-driven pricing recommendations
  • Forecast demand using accurate, historical sales data
  • Produce engaging and intelligent digital storefronts

Through MazarsNow! Rapid Implementations, our advisers help clients quickly implement Microsoft Dynamics 365 Commerce. Running on the Microsoft Dynamics cloud, we utilize out-of-the-box preconfigured processes and functionality to achieve a faster initial implementation at a lower cost.

From solutions focused on B2B and B2C e-commerce, to contact centers, and procurement, our offerings focus on the features you need to accelerate sales, improve customer experiences and modernize your retail and CPG business.

Why Mazars? 

Mazars can help you take full advantage of the Microsoft Dynamics 365 product suite. We offer a broad array of accelerators that extend Microsoft Dynamics’ features and allow for a more rapid time-to-value implementation while bringing speed and efficiency to any business.

Learn how we can help move your business forward with the Microsoft Dynamics 365 Commerce.

Work with us 

Download to learn more about MazarsNow! Microsoft D365 Commerce solutions for B2B and B2C commerce. 

MazarsNow Microsoft D365 B2B e-commerce cover image

 Download now

MazarsNow Microsoft e-commerce cover image

 Download now

Insights 

Tech - Woman using credit card to buy online 150x500

Roadmaps to customer excellence: e-Commerce

Business leaders are accustomed to hearing about the essential role that e-commerce plays for modern enterprises, large and small. But e-commerce can easily be a buzzword, rather than a well-thought-out strategy.

Learn more

Rafting - white water - tax

Making the B2B e-Commerce Journey with Microsoft Dynamics 365

At the intersection of business-to-business commerce there are multiple touchpoints before products make their way to a final destination. Several stakeholders come together in cross-functional industries to serve other businesses as customers. 

Learn more

Retail technology - paying with phone

The total experience for retail 

Succeeding in retail is challenging. How can retailers revolutionize operations, create customer engagement, and build customer loyalty all at the same time? By providing the "total experience."  

Learn more

How do retailers improve the customer experience? Consider a seamless buying experience from online to in-store. From integrated technological workflow to the customer pick-up – the seamless customer experience is an important business drivers. MazarsNow! Rapid Implementations for e-Commerce B2B and B2C can help retailers and e-commerce companies on their way to seamless customer experiences through fixed fee implementation deployment engagements.

Do you need help creating a seamless customer experience? MazarsNow! teams deliver the right e-commerce technology to your organization.

Work with us