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Increasing effectiveness and closing faster with AI-driven tools: Microsoft Dynamics 365 CRM
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Increasing effectiveness with Microsoft D365 CRM
Microsoft Dynamics 365 Customer Engagement (CE) is a premier cloud-based customer relationship management (CRM) solution that enables customers to perform more effective outreach, close faster with AI-driven tools and increase marketing effectiveness – all while reducing costs.
How we can help | Insights | Work with us
Mazars Microsoft advisors leverage experience and knowledge with industry-specific solutions – offering strategy, development, management and implementation services for the full suite of Microsoft intelligent business solutions focused on maximizing Dynamics 365 data-driven insights and decision-making tools.
How we can help
Dynamics customer insights – Deliver personalized customer experiences with the ultimate 360-degree view of your customers.
Dynamics 365 customer service – Help customer service agents close cases faster with AI- driven productivity tools that support agents with the right information at the right time. Dynamics 365 marketing – Orchestrate personalized journeys across all touch points to strengthen relationships and earn loyalty.
Contact center solutions – Transform your customer service center with a cloud-based, omni- channel customer engagement solution. |
 Featured insights |
Insights
Eight ways to power your sales organization with CRM CRM is a powerful tool to perform more effective customer outreach, identify leads, accelerate growth and increase profitability. Effective CRM capabilities support day-to-day operations and an organization's long-term success. A winning CRM strategy that aligns with executive-level goals must account for robust data management, scalability and advanced analytics, as well as a highly configurable technology platform that can integrate and grow with the organization. In this paper we explore eight ways to power your sales organization with CRM – helping business to develop effective strategies today to address future challenges for tomorrow.
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Work with us
Increasing effectiveness with Microsoft D365 CRM
Microsoft Dynamics 365 Customer Engagement (CE) is a premier cloud-based customer relationship management (CRM) solution that enables customers to perform more effective outreach, close faster with AI-driven tools and increase marketing effectiveness – all while reducing costs.
Innovating with Microsoft Dynamics 365 Commerce
Deliver a comprehensive omnichannel shopping experience for your customers and unify back-office, in-store, call center and digital experiences using Microsoft Dynamics 365 Commerce.
Leveraging Microsoft D365 Business applications
Connect your data, processes and people with Microsoft intelligent business applications. Microsoft Dynamics 365 simplifies your business with an all-in-one system supporting finance, accounting, inventory, CRM, and ERP in one fully integrated cloud service with powerful tools to drive greater operational efficiency, reduce costs and create a hyperconnected business.
Innovating with Microsoft Dynamics 365 ERP
Plan for continuous innovation and efficiencies with Microsoft Dynamics 365 ERP solution.