Roadmaps to customer excellence: e-Commerce innovation with Microsoft Dynamics 365 Commerce
Globally, e-commerce transactions are poised to reach $4.5 trillion in volume in 2022, according to the latest data from Gartner. In the US, this will mark the first year in which e-commerce sales reach over $1 trillion.
Making sense of the e-commerce revolution
The potential challenges and opportunities of e-commerce investment can be daunting. Companies starting on an e-commerce journey need to be able to gain customer insight and have access to real-time AI, intelligent search, and discovery, connected e-commerce, and omnichannel options. And, where e-commerce solutions are already in place, many companies are poorly prepared to leverage their technical capabilities to the fullest.
The Mazars team applies its extensive experience as a Microsoft partner and the best practices of the Microsoft Catalyst program to aid companies with planning their customers' e-commerce experience. These result in carefully crafted plans, documentation, tailored best practices, and a great e-commerce system.
Mazars is committed to helping our customers put in place emerging technologies that will fuel growth and efficiency for their organizations. Our teams continuously evolve by enabling end-to-end business scenarios in our Mazars US Innovation Center, orchestrating integrated Microsoft cloud business applications.
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